Bin Hindi Informatics

About Us

Reinventing The Digital age

Bin Hindi Informatics W.L.L. (BHI) being an integral part of the A. A. Bin Hindi Group B.S.C. (C) and a recognized system integrator in the Kingdom of Bahrain deals with technologies and comprises of two main divisions with ten retail showrooms at convenient locations along with a plethora of provided services.

Staying true to the groups pioneering spirit and in its endeavor to come closer to the customers, Bin Hindi Informatics expanded its retail presence with the launch of its New Samsung Experience Shops in Oasis Mall, Juffair and Atrium Mall, Saar. In addition to this, Bin Hindi Informatics recently introduced Samsung Kiosks in Lulu Mall- Hidd, Enma Mall- Riffa & Ramli Mall- Aali.

In order to provide unparalleled digital convenience and reinvent the digital age Bin Hindi Informatics launched an E commerce site selling Samsung products and services.

Our Divisions

Telecommunications Division

Authorised distributor of world-leading brands in telecommunications hardware:

  • Samsung mobile phones and accessories

Information Technology Division

Authorised distributor for Samsung IT products:

  • Notebook personal computers
  • Tabs
  • Printers and multi function devices
  • Computer monitors
  • Consumables and accessories

Our Showrooms

Samsung Service Center Hoora The Samsung Experience Showroom at the GOSI Complex
Samsung Service Center Hoora The Samsung Brand Showroom at the Bahrain City Centre Mall
Samsung Service Center Hoora Samsung Experience Showroom Sultan Mall
Samsung Showroom -Juffair Mall Samsung Showroom -Juffair Mall
After Sales

A genuine endeavour for providing the ultimate in customer satisfaction, Bin Hindi Informatics pioneers not only in product brilliance but also successfully strives for service excellence. The BHI Samsung Customer Service Plaza provides state-of-the-art after - sales services for all Samsung telecommunications hardware and IT products.

In the Samsung Customer Service centre, engineers based on their technological talent are handpicked and trained in the highest technical and professional standards set by Samsung globally and the ISO 9001: 2008 standards. These engineers work day in and day out making sure that customers and their favourite gadgets are not separated for a long time. Here, the average customer wait time is a meagre 1.9 minutes and average Service time is only 3.5 minutes. A testimonial to this passion and hard work is that the BHI service centre has been awarded the CSP’s achievement of Customer Wait time by Samsung Gulf Electronics.

Samsung Service Center Hoora Showroom & Service Centre Samsung Hoora

Wasel Services

The service centre as the foundation of Bin Hindi Informatics also provides a one - of - a - kind service that provides door-to-door servicing of all handheld Samsung devices. Branded as ‘Wasel’ service, this service allows a customer to call a hotline from any place in Bahrain requesting pick up and the service centre picks up the mobile / tab from his doorstep, gets it serviced and delivers it back to the customer for a nominal fee.

Our success in standing out amongst all other GCC distributors proves the amount of confidence the customers have in our products and services. We shall always strive to keep the momentum going in order to further enhance our services and maintain our leadership achieving absolute customer satisfaction.

To experience Wasel Service, please call   17310444

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